Custom Software Development Services
Custom software development for most platforms
With an eye-catching and secure website, a fast-loading web app, or a progressive web application, you can improve your online presence and increase visibility in search engine results. In this regard, custom web development is a great way to expand your customer base and grow sales.
The growing number of mobile users has made it necessary for businesses to have a mobile application apart from a website. We create applications for iOS and Android platforms, cross-platform software products, and apps for smartwatches to help organizations build a strong mobile presence to engage with their customers more effectively.
Benefits of custom software development service
The purchase of a ready-made software solution automatically makes you dependent on its producer. A pricing strategy, terms and conditions, and the future of the product lie beyond your control. When it comes to custom software development, it is up to you to decide upon what conditions the application will be available for users and what its price will be.
You will need to integrate a new software solution with other applications to optimize your business processes. Commercial off-the-shelf software can make third-party integration very difficult, if not impossible. Custom software development eliminates this issue. By investing in custom software development services, you will be able to integrate any CRM, marketing, performance measurement, or analytical tool that fits your business ecosystem.
Over time, you will want to scale your business by adding new offerings and expanding the customer base. Ready-made solutions may not be able to properly accommodate your business’s growth. Attempts to modify the solution to your evolving needs may cause bugs that will disrupt your business operations. Custom software solutions have a scalable architecture, which allows them to handle the increased workload and the number of concurrent users.
Ongoing technical support
Even high-quality software can have bugs or require serious updates. When it happens, you need to contact the support team immediately before the old software version or system glitches affect your business operations. Off-the-shelf solutions come with minimal technical support. Partnership with a custom software development company gives you access to the dedicated development team to maintain and update your software on demand.
Targeted software solutions
One of the key reasons to invest in custom software development services is personalization. Ready-made solutions are too generic and may lack the functionality you need to run your business effectively. When it comes to bespoke software, companies consider your business requirements from the onset to provide you with the unique features to address them in the most efficient way. Besides, this approach allows adding new functionality per your request.
At first glance, building a custom software product may seem an expensive venture. However, in the long run, custom software development services are more cost-effective compared to out-of-the-box solutions. The thing is that ready-made solutions come with licensing fees. Initial costs may be relatively low, but they will rise as your business scales. Also, it may happen that you will need to pay for the features you do not use. Tailored software frees you from unnecessary expenses.
Custom software development process
We start a new software project with a discovery session. It is a sure-fire way to minimize risks, improve efficiency, cut customized software development services costs, and reduce the amount of rework. To achieve these goals, we collect and analyze the input information. It includes pain points your custom software development solution will address, target audience, desirable features, and competitors. Such a comprehensive approach allows us to deliver successful software solutions that meet the market demand. Besides, armed with this valuable data, we can offer customers more accurate time and cost estimates.
The UX/UX design stage starts with analyzing the project requirements. This information helps our design team create the information infrastructure the right way. As soon as the information structure is completed, the UX/UI designers build wireframes. They can be seen as the skeletal framework followed by designers and the custom software development team. They do not have any colors or logos to keep the developers focused on usability rather than visual appeal. When the customer approves these wireframes, UX/UI designers transform them into interactive prototypes, which suppose the first user interaction. Prototypes serve to create the UI design that we later present to our customers.
At Backbone, we adhere to the principles of the Agile philosophy. This way, we will help you minimize risks associated with custom business software development and offer better control over your project. This approach increases your chances to launch a high-quality, bug-free software product. Agile adoption implies dividing the custom application development process into short periods of time. They are called sprints that usually last for two weeks. At the beginning of each sprint, our custom software development team defines which tasks they should be working on during the next two weeks. After that, developers build the required features. As soon as some piece of functionality is completed, it is tested by the quality assurance engineers to make sure it has no bugs. If there are no bugs or glitches, the functionality is released to production.
It is the last and the most responsible part of the custom software product development process where your digital solution goes live. After our quality assurance engineers have performed all kinds of automated and manual testing, including usability, performance, and ad hoc testing, and did not identify any bugs or system glitches, the finalized application can be deployed to production. It means your software product is finally available for the end-users and search engines. Then, our custom software development team writes the release notes to specify all bugs that were fixed and key changes that have been made.
After your custom software development product is launched, we will monitor its performance and fix any bugs identified by the end-users. Also, we will implement new features to help you stay relevant and satisfy the growing needs of your target audience. If you need the after-launch support from our custom software outsourcing, you can choose one of two options. You can purchase a certain number of hours or create a backlog of tasks our development team will need to work on. Here we recommend collecting tasks until they add up to at least eighty working hours and then give them to our custom software development team. This way, you will save on maintenance and support services.
Custom software development tech stack
Ruby on Rails
We also help to innovate
AI & ML
By implementing artificial intelligence, you will reduce human errors, enhance the customer experience with the help of chatbots and digital assistants, and increase the efficiency of data analysis.
Computer vision can add value to your business by increasing the accuracy of diagnoses in healthcare, boosting quality control in manufacturing, or improving the safety of connected cars.
Natural language processing
Natural language processing allows you to gain a competitive advantage by helping you understand the customer’s intent faster and better than your market rivals.
Big data processing
You can use big data to collect and process customer feedback and define their intent and preferences to improve your offerings and make them more relevant to your target market.
Tech stack for innovations